This Policy explicitly applies to any customer, user, or other person (the “User,” “Users,” or “You”) who employ or access the RunToWin mobile applications (the “Mobile Applications”), the RunToWin affiliated websites - - (collectively, “the RunToWin websites” or “RunToWin .io”), or any other RunToWin products, services, features, User-generated and other RunToWin generated content and interactive and informational resources or promotional offers (all of the aforementioned are collectively, the “Services”).
In addition, this Policy directly applies only to the personal information and location information (as both terms are defined below) that a User discloses or transmits to RunToWin via the RunToWin websites or the Mobile Applications, or that is collected by RunToWin in the course of the provision of the Services.
By using a RunToWin website that displays this Policy, a User expressly agrees to the collection, use, and disclosure of certain personal information and location information as set forth in this Policy. If a User does not consent to the collection, use, and disclosure of his or her personal information or location information as described in this Policy, he or she is not permitted to use the site.
This Policy is incorporated into and is subject to the RunToWin Terms and Conditions of Use. A User’s use of the Services and his or her provision of any personal information or location information to RunToWin are subject to the terms of this Policy and the Terms and Conditions of Use.
If a User has any questions about this Policy, he or she may contact us via our online support page found at support.RunToWin.io.
Information We Collect And How We Use It
We offer Services that require a User to register for an account or provide any personal information or location information to us, such as RunToWin Basic Mode and Professional Mode.
In order for a User to gain means of access to and use our full range of Services, he or she may be required to provide some information needed to process payment or personal information to use a specific mode a User wants to use.
Personal Information A User Provides
When a User signs up for a RunToWin Account or other RunToWin Services that require registration, we ask him or her to submit select personal information. Personal information is any information that identifies a User personally, either alone or in combination with other information available to us. Personal information may therefore include, but is not limited to:
A User’s name, email address date of birth, and /or account password;
The phone number assigned to a User’s mobile device along with other pertinent information concerning said device, including the name of the applicable wireless carrier/provider,
A User’s current city and country, and nationality,
A User’s running history such as distance and time record of a particular race,
Certain data concerning a User’s health and physical characteristics; and
Any content a User posts to a RunToWin website or/and RunToWin mobile applications, as defined in the RunToWin Terms and Conditions of Use.
Financial Information A User Provides
For certain Services, RunToWin requests a User furnish certain financial information, including but not limited to, a credit card or other payment account information which we maintain in encrypted form on secure servers. Any such financial information furnished by a User expressly falls within this Policy’s definition of personal information. Moreover, that personal financial information is not accessible to any third parties except those specified by the User.
Location Information A User Provides
Some of the Services feature or include various location-based components. To provide these location-based features, RunToWin and our partners and licensees may collect, use and share a User’s precise location information, including the real-time geographic location of a User’s mobile device. For some third-party partners, such as Apple, this location information will be shared automatically. For others, such as Facebook, this information will only be shared with a User’s explicit permission or if you choose to share it. Location information includes, but is not limited to, any information we derive in order to identify a User’s geographic position. This information may be collected from a User’s wireless carrier, certain third party service providers, or directly from the mobile device that the User previously registered for use with RunToWin. The collection and tracking of a User’s location information may occur even when the RunToWin mobile phone application is not actively open and running. A User’s location information, however, is only displayed and shared in accordance with his or her established privacy settings.
We may combine the personal information and/or the location information that a User submits under his or her account with information from other Services or third parties in order to provide that User with an enhanced experience and/or to improve the overall quality of the Services. For certain Services, we may give a User an opportunity to opt out of the combination of such information.
Other Information a User Provides
When a User employs the Services, RunToWin may receive certain personally non-identifiable or/and identifiable information such as User's profile image about the User’s use of the Services. Such information, which may be collected passively using various technologies, or via submission of data by fitness devices the User may have configured to work with the Services, cannot presently be used to specifically identify the User. RunToWin may store such information ourselves or it may be included in databases owned and maintained by our affiliates, agents or service providers. RunToWin may use such information and pool it with other information to track, for example, the total number of visitors to the Services, the number of visitors to each page of the Services, and the domain names of our visitors’ Internet service providers. No personal information is available or used in this process.
To better serve Users and improve the Services, RunToWin may conduct research on User demographics, interests and behavior based on the personal information and other information provided to RunToWin. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated information with our affiliates, agents and business partners. This aggregate information does not identify a User personally. RunToWin may also disclose aggregated information in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Log File Information
When a User accesses or uses the Services, our servers may automatically record information from that User’s mobile device and web browser. These server logs may include, but are not limited to, information such as a User’s web requests, Internet Protocol address, browser type, browser language, the date and time of that User’s request, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, cookies that may uniquely identify a User’s browser, and elements employed in the Mobile Applications.
When a User sends an email or other communication to RunToWin, we may retain those communications in order to process that User’s inquiry, respond to his or her request, and improve the Services.
RunToWin may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content, and advertising.
Use Of Personal Information And Location Information
Operating, maintaining, and providing Users all of the features of the Services, including the display of customized content and advertising;
Providing the basic functionality of the Mobile Applications, such as displaying a User’s live location and movement;
Employing “reverse geo-coding” and a User’s IP address, or saved location information to provide Users with specialized route and event content;
Establishing contact with Users to deliver special offers, promotions or other information;
Auditing, research and analysis in order to maintain, protect and enhance the Services;
Ensuring the functionality and usability of the RunToWin websites and Mobile Applications;
Installing and monitoring elements for security, credit or fraud prevention purposes;
Creating User profiles that permit us to better understand what information a given User might like to receive from us;
Providing Users with information and notices related to RunToWin;
Inviting Users to participate in surveys conducted by RunToWin or its affiliates;
Developing new products and services; and
Improving our marketing and promotional efforts.
RunToWin does not use a User’s personal information or location information to send commercial or marketing SMS messages or email messages to a User without a User’s express consent, or unless a User has previously opted in to receive such messages. If you wish to opt-out of receiving promotional emails, please click the “unsubscribe” link on RunToWin website or tap the “Deselect” button on Mobile Application.
Please be aware that you will always receive certain emails from us related to the proper functioning of your RunToWin account.
Choices For Personal Information
When a User signs up for a particular Service that requires registration, we may ask that User provide certain personal information or location information. If we use this personal information in a manner different from the purpose for which it was collected, then we will ask the User for his or her specific consent prior to such use. If we propose to use personal information for any purpose other than those described in this Policy and/or in the specific service notices, we will offer a User an effective way to opt out of such use of personal information for such identified other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained a User’s prior consent.
In addition, a User may decline to submit personal information or location information to any of the Services; consequently, however, RunToWin may not be able to provide certain Services to the User. absent the provision of such personal information or location information.
RunToWin may share personal information collected with companies and/or organizations that perform certain support or business related services for us, including, but not limited to, data storage, web hosting, and User payment processing.
Additional Sharing Of User Personal Information
RunToWin only shares personal information with other companies or individuals outside of RunToWin in the following limited circumstances:
We have a User’s consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these third parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures. These third party service providers will only employ User personal information to perform the services requested by us.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our applicable Terms and Conditions of Use, including investigation of potential violations thereof, (c) investigate and defend ourselves against third-party claims or allegations; (d) detect, prevent, or otherwise address fraud; (e) protect and safeguard the integrity and security of the Services; (f) resolve any technical issues, or (f) protect against imminent harm to the rights, property or safety of RunToWin, its users or the public as required or permitted by law.
Business Transfers And Sharing of Personal Information
Please contact us for any additional questions about the management or use of personal information or location information via our online support channel, runToWin.io.
RunToWin Consent Protocol
RunToWin processes personal information on our servers in the United States of America and possibly in other countries. In some cases, we process personal information on a server outside of a given User’s country. In addition, we may process some of personal information to provide our own Services, and/or on behalf of and according to the instructions of a third party, such as our advertising partners.
A User can find more information about how we process personal information by referring to the privacy notices for particular Services.
RunToWin takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of the personal information and location information transmitted or disclosed to RunToWin. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where User data is collected, stored, and/or maintained. No Internet or e-mail transmission, however, is ever fully secure or error free. RunToWin therefore cannot warrant or ensure the security of any personal information and location information that we receive on behalf of Users in order to permit them to access the Services, or any other information that a User transmits or discloses to us. We also cannot guarantee that any such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Therefore, a User should take special care in deciding what information is transmitted or disclosed to RunToWin. We restrict access to personal information and location information to RunToWin employees, contractors and agents who need to know that information in order to operate, develop, or improve RunToWin.io or the Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
RunToWin processes User personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve the Services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our Users to update or correct their personal information whenever necessary.
Accessing And Updating Personal Information
When a User accesses RunToWin.io or the Services, we make good faith efforts to provide that User with easy access to his or her personal information and an opportunity to either correct that data if it is inaccurate, or to delete such data upon that particular User’s request, provided that it is not otherwise required to be retained by law, or for legitimate business purposes. We do, however, ask Users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of the Services have different procedures to access, correct or delete a User’s personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these Services.
Privacy of Children
RunToWin is neither directed at, nor targeted to children under the age of 15. For that reason, we do not employ the RunToWin websites, Mobile Applications, or Services to knowingly solicit personal information or location information from to children under the age of 15. IF YOU ARE UNDER THE AGE OF 15 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER. If we learn that someone under the age of 15 has provided personal information or location information, RunToWin will use reasonable efforts to remove such information from our records. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Policy by instructing their children to never provide personal information or location information through any of our Services without their permission. If you are a parent or guardian and discover that your child under the age of 15 has obtained a RunToWin User account, then you may contact us, and request that we delete that child’s personal information and location information from our systems.
If you have reason to believe that a child under the age of 15 has provided Personal Data to us, please contact us, and we will endeavor to delete that information from our databases.
RunToWin regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or RunToWin’s treatment of personal information or location information by contacting us through the website. When we receive formal written complaints, it is RunToWin’s policy to contact the complaining User regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between RunToWin and an individual.
When a User logs in to RunToWin and its affiliated websites, we require that a secure connection between a User’s computer and our server be established. We use a technology called Secure Socket Layers (SSL), an encryption technology that works with most browsers. A secure connection is maintained until a User leaves the secure area of one of a RunToWin website. Although we use SSL encryption to safeguard the confidentiality of personal information as it travels via the Internet, ironclad security does not exist on the Internet, and accordingly, we cannot guarantee the safety of the transmission of any personal information over the Internet.
Changes To The Policy
Please note that the Policy may change at any time and without prior notice. Any revised version(s) of the Policy will be promptly posted on the RunToWin affiliated websites.
A User’s continued use of the Services constitutes his or her agreement to this Policy and any future revisions.
If You have any additional questions or concerns about this Policy, please feel free to contact us any time.